Selling in Customer Service Integrating and Coordinating Service and Selling.

• Main Author: Cai, Leon.
• Format: Electronic
• Language: English
• Published: Oxford : Productivity Press, 2024.
• Subjects: Customer services.; Customer relations.; elektronické knihy; electronic books
• ISBN: 9781040098592; 1040098592; 9781032644066; 1032644060; 9781040098608; 1040098606
• Physical Description: 1 online resource (186 p.)

Despite the fact that there are many books on service improvement and many related to selling skills worldwide, there are few books on how service and selling are integrated and coordinated.