Selling in Customer Service Integrating and Coordinating Service and Selling.

Despite the fact that there are many books on service improvement and many related to selling skills worldwide, there are few books on how service and selling are integrated and coordinated.

Saved in:
Bibliographic Details
Main Author: Cai, Leon.
Format: Electronic
Language: English
Published: Oxford : Productivity Press, 2024.
Subjects:
Customer services.
Customer relations.
elektronické knihy
electronic books
ISBN: 9781040098592
1040098592
9781032644066
1032644060
9781040098608
1040098606
Physical Description: 1 online resource (186 p.)

Cover

Table of contents

LEADER 01473cam a2200361Mu 4500
001 tf-9781032644066
003 FlBoTFG
005 20240720092123.9
006 m o d
007 cr cnu||||||||
008 240713s2024 enk o ||| 0 eng d
040 |a OCoLC-P  |b eng  |c OCoLC-P 
020 |a 9781040098592 
020 |a 1040098592 
020 |a 9781032644066  |q (electronic bk.) 
020 |a 1032644060  |q (electronic bk.) 
020 |a 9781040098608  |q (electronic bk. : EPUB) 
020 |a 1040098606  |q (electronic bk. : EPUB) 
024 7 |a 10.4324/9781032644066  |2 doi 
035 |a (OCoLC)1446133349 
035 |a (OCoLC-P)1446133349 
100 1 |a Cai, Leon. 
245 1 0 |a Selling in Customer Service  |h [electronic resource] :  |b Integrating and Coordinating Service and Selling. 
260 |a Oxford :  |b Productivity Press,  |c 2024. 
300 |a 1 online resource (186 p.) 
500 |a Description based upon print version of record. 
520 |a Despite the fact that there are many books on service improvement and many related to selling skills worldwide, there are few books on how service and selling are integrated and coordinated. 
588 |a OCLC-licensed vendor bibliographic record. 
650 0 |a Customer services. 
650 0 |a Customer relations. 
655 7 |a elektronické knihy  |7 fd186907  |2 czenas 
655 9 |a electronic books  |2 eczenas 
856 4 0 |u https://proxy.k.utb.cz/login?url=https://www.taylorfrancis.com/books/9781032644066  |y Full text 

Similar Items