Holdings: How to measure customer satisfaction

How to measure customer satisfaction

Saved in:

Bibliographic Details
Main Authors:	Hill, Nigel, 1952- (Author), Brierley, John (Author), MacDougall, Rob (Author)
Format:	Book
Language:	English
Published:	London ; New York : Routledge, Taylor & Francis Group, 2017
Edition:	Second edition
Subjects:	řízení vztahů se zákazníky evaluace spotřebitelé spotřebitelské chování marketingový výzkum customer relationship management evaluation consumers consumer behavior marketing research příručky handbooks and manuals
ISBN:	9781138407855 978-0-5660-8595-6
Physical Description:	viii, 151 stran : ilustrace ; 25 cm

Cover

Cover Image

Table of contents

Glossary of Terms

Status	Description	Location	Call Number
Status Missing Recall This	Description Location	FaME	Call Number	005/HILL,N.

Status	Description	Location	Call Number
Missing Recall This		FaME	005/HILL,N.