Holdings: Customer loyalty guaranteed :

Customer loyalty guaranteed : create, lead, and sustain remarkable customer service

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Bibliographic Details
Main Authors:	Bell, Chip R., 1944- (Author), Patterson, John R. 1951- (Author)
Format:	Book
Language:	English
Published:	Avon, Mass. : Adams Media, c2007
Subjects:	řízení vztahů se zákazníky doprovodné služby spotřebitelské chování spotřebitelé customer relationship management customer services consumer behavior consumers příručky handbooks, manuals, etc
ISBN:	9781598694680 1-59869-468-5
Physical Description:	xxi, 233 s. ; 18 cm

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Status	Description	Location	Call Number
Status Long term loan – Due : 22.12.2025 Recall This	Description Location	FaME	Call Number	005/BELL,C.R.

Status	Description	Location	Call Number
Long term loan - Due : 22.12.2025 Recall This		FaME	005/BELL,C.R.