Holdings: Researching customer satisfaction & loyalty :

Researching customer satisfaction & loyalty : how to find out what people really think

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Bibliographic Details
Main Author:	Szwarc, Paul (Author)
Format:	Book
Language:	English
Published:	London : Kogan Page, 2005
Series:	Market research in practice
Subjects:	marketingový výzkum řízení vztahů se zákazníky spotřebitelé spotřebitelské chování marketing research customer relationship management consumers consumer behavior příručky handbooks, manuals, etc
ISBN:	0749443367
Physical Description:	xiv, 258 s. : il. ; 23 cm

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Status	Description	Location	Call Number
Status Long term loan – Due : 22.12.2025 Recall This	Description Location	FaME	Call Number	658/SZWARC,P.

Status	Description	Location	Call Number
Long term loan - Due : 22.12.2025 Recall This		FaME	658/SZWARC,P.