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Stickdorn, Marc, 1980-
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This is service design methods : a companion to This is service design doing : expanded service design thinking methods for real projects
by
Stickdorn, Marc, 1980
-
,
Lawrence, Adam
,
Hormess, Markus
,
Schneider, Jakob
Year of Publication
2018
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This is service design doing : applying service design thinking in the real world : a practitioner's handbook
by
Stickdorn, Marc, 1980
-
,
Lawrence, Adam
,
Hormess, Markus
,
Schneider, Jakob
Year of Publication
2018
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This is service design thinking : basics - tools - cases
Year of Publication
2011
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This is service design thinking : basics - tools - cases
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2011
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Related Subjects
customer relationship management
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doprovodné služby
service industries
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řízení vztahů se zákazníky
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creative thinking
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kreativita
lateral thinking
laterální myšlení
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tvůrčí myšlení
team work
týmová práce
