This is service design thinking : basics - tools - cases

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Bibliographic Details
Other Authors: Stickdorn, Marc, 1980- (Editor), Schneider, Jakob (Editor)
Format: Book
Language: English
Published: Hoboken : John Wiley & Sons, Inc., [2011]
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ISBN: 9781118156308
Physical Description: 373 stran : ilustrace ; 23 cm

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