Holdings: This is service design thinking :

This is service design thinking : basics - tools - cases

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Bibliographic Details
Other Authors:	Stickdorn, Marc, 1980- (Editor), Schneider, Jakob (Editor)
Format:	Book
Language:	English
Published:	Hoboken : John Wiley & Sons, Inc., [2011]
Subjects:	řízení vztahů se zákazníky doprovodné služby management inovací kreativita laterální myšlení design služby customer relationship management customer services innovation management creative ability lateral thinking service industries učebnice textbooks
ISBN:	9781118156308
Physical Description:	373 stran : ilustrace ; 23 cm

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Status	Description	Location	Call Number
Status Long term loan – Due : 31.12.2025 Recall This	Description Location	FMK	Call Number	005/THIS

Status	Description	Location	Call Number
Long term loan - Due : 31.12.2025 Recall This		FMK	005/THIS