Complex Service Delivery Processes Strategy to Operations.

• Main Author: Harvey, Jean.
• Format: Electronic
• Language: English
• Published: Milwaukee, WI : Quality Press, 2015.
• Subjects: Service industries > Management.; Organizational effectiveness.; Industrial efficiency.; Business planning.; elektronické knihy; electronic books
• ISBN: 1953079474; 9781953079473; 9780873899161; 0873899164
• Physical Description: 1 online resource (452 p.)