A bridge to the future : profitable construction for tomorrow's industry and it customers

• Main Authors: Flanagan, Roger (Author), Ingram, Ian (Author), Marsh, Lawrence (Author)
• Corporate Authors: Reading Construction Forum (associated with work.), Institution of Civil Engineers (Great Britain) (associated with work.)
• Format: Electronic eBook
• Language: English
• Published: London : Thomas Telford, 1998.
• Subjects: Construction industry > Great Britain > Management.; elektronické knihy; electronic books
• ISBN: 9780727752901
• DOI: 10.1680/abttf.27145
• Physical Description: 1 online resource

This report discusses how construction firms will in the future need to add value to their products and services in order to build and then maintain long-term and robust customer loyalty.