Operations management in the hospitality industry

• Other Authors: Szende, Peter (Editor), Dalton, Alec N. (Editor), Yoo, Michelle (Myongjee) (Editor)
• Format: Electronic eBook
• Language: English
• Published: Bingley, U.K. : Emerald Publishing Limited, [2021]
• Subjects: Hospitality industry > Management.; elektronické knihy; electronic books
• ISBN: 9781838675431
• DOI: 10.1108/9781838675417
• Physical Description: 1 online resource (360 pages)

From restaurants to resorts, the hospitality industry demands strong operations management to delight guests, develop employees, and deliver financial returns. This introductory text provides students with fundamental techniques and tools to analyse and improve operational capabilities of any hospit...