Emotional intelligence and critical thinking for library leaders

Increasingly, more is being asked from library leaders and those who aspire to join their ranks. As the use of libraries changes, leaders need to improve their emotional intelligence and critical thinking in order to attract and retain users. Focused on practical management advice, this is an engagi...

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Bibliographic Details
Main Author Shaffer, Gary L. (Author)
Format Electronic eBook
LanguageEnglish
Published Bingley, U.K. : Emerald Publishing Limited, 2020.
SeriesFundamentals of library management
Subjects
Online AccessFull text
ISBN9781789738711
9781789738698
DOI10.1108/9781789738698
Physical Description1 online resource (160 pages) ; cm.

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