Quality management : tools, methods, and standards

• Main Authors: Sartor, Marco, (Author), Orzes, Guido, (Author)
• Format: eBook
• Language: English
• Published: Bingley, U.K. : Emerald Publishing Limited, 2019.
• Subjects: Quality control.; Business & Economics > General.; Business & management.; elektronické knihy; electronic books
• ISBN: 9781787698017 (e-book)
• Physical Description: 1 online resource (xvi, 293 pages)

The current economic climate, characterized by growing international competition, is forcing companies to rethink their approach in terms of strategy, the customer and supplier relationship, processes and human resource management. In this context, 'quality management' - synonymous with ef...