Harnessing the power of failure : using storytelling and systems engineering to enhance organizational learning

Failure informs more generously and reliably than success. Failure is the best indicator of whats working and whats not in any complex system or enterprise. All failures will inevitably reveal latent defects and/or failure modes that are invariably buried within the people, processes, materials, des...

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Bibliographic Details
Main Authors Newman, John Steven (Author), Wander, Stephen M. (Author)
Format Electronic eBook
LanguageEnglish
Published Bingley, U.K. : Emerald Publishing Limited, 2018.
Subjects
Online AccessFull text
ISBN9781787541993
9781787542013
DOI10.1108/9781787541993
Physical Description1 online resource (xiii, 234 pages) ; cm

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