Harnessing the power of failure : using storytelling and systems engineering to enhance organizational learning

Failure informs more generously and reliably than success. Failure is the best indicator of whats working and whats not in any complex system or enterprise. All failures will inevitably reveal latent defects and/or failure modes that are invariably buried within the people, processes, materials, des...

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Bibliographic Details
Main Authors: Newman, John Steven, (Author), Wander, Stephen M., (Author)
Format: eBook
Language: English
Published: Bingley, U.K. : Emerald Publishing Limited, 2018.
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ISBN: 9781787541993 (e-book)
9781787542013 (ePUB)
Physical Description: 1 online resource (xiii, 234 pages) ; cm

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