Spinning up ServiceNow : IT service managers' guide to successful user adoption
This book teaches IT service managers how to onboard ServiceNow ITSM tools by evangelizing, educating, and coordinating their organization's service desk, developers, and stakeholders. Drawing on his own story of lessons learned in spinning up the adoption of ServiceNow throughout the Al Jazeer...
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| Main Author | |
|---|---|
| Format | Electronic eBook |
| Language | English |
| Published |
New York :
Apress,
[2017]
|
| Subjects | |
| Online Access | Full text |
| ISBN | 9781484225714 9781484225707 |
| Physical Description | 1 online resource : illustrations |
Glossary of Terms