Spinning up ServiceNow : IT service managers' guide to successful user adoption

This book teaches IT service managers how to onboard ServiceNow ITSM tools by evangelizing, educating, and coordinating their organization's service desk, developers, and stakeholders. Drawing on his own story of lessons learned in spinning up the adoption of ServiceNow throughout the Al Jazeer...

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Bibliographic Details
Main Author: Kahlout, Gabriele, (Author)
Format: eBook
Language: English
Published: New York : Apress, [2017]
Subjects:
ISBN: 9781484225714
9781484225707
Physical Description: 1 online resource : illustrations

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