Service business model innovation in healthcare and hospital management : models, strategies, tools

• Other Authors: Pfannstiel, Mario A. (Editor), Rasche, Christoph (Editor)
• Format: Electronic eBook
• Language: English
• Published: Cham, Switzerland : Springer Science and Business Media : Springer, [2017]
• Subjects: Health services administration > Computer simulation.; elektronické knihy; electronic books
• ISBN: 9783319464121; 9783319464114
• Physical Description: 1 online resource

This book demonstrates how to successfully manage and lead healthcare institutions by employing the logic of business model innovation to gain competitive advantages. Since clerk-like routines in professional organizations tend to overlook patient and service-centered healthcare solutions, it challe...