Phantom ex machina : digital disruption's role in business model transformation

This book explores the factors that make digital disruption possible and the effects this has on existing business models. It takes a look at the industries that are most susceptible to disruption and highlights what executives can do to take advantage of disruption to re-invent their business model...

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Other Authors: Khare, Anshuman, (Editor), Stewart, Brian, (Editor), Schatz, Rod, (Editor)
Format: eBook
Language: English
Published: Cham : Springer, [2017]
Subjects:
ISBN: 9783319444680
9783319444673
Physical Description: 1 online resource

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024 7 |a 10.1007/978-3-319-44468-0  |2 doi 
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245 0 0 |a Phantom ex machina :  |b digital disruption's role in business model transformation /  |c Anshuman Khare, Brian Stewart, Rod Schatz, editors. 
264 1 |a Cham :  |b Springer,  |c [2017] 
300 |a 1 online resource 
336 |a text  |b txt  |2 rdacontent 
337 |a počítač  |b c  |2 rdamedia 
338 |a online zdroj  |b cr  |2 rdacarrier 
504 |a Includes bibliographical references and index. 
506 |a Plný text je dostupný pouze z IP adres počítačů Univerzity Tomáše Bati ve Zlíně nebo vzdáleným přístupem pro zaměstnance a studenty 
520 |a This book explores the factors that make digital disruption possible and the effects this has on existing business models. It takes a look at the industries that are most susceptible to disruption and highlights what executives can do to take advantage of disruption to re-invent their business model. It also examines the pivotal role that technology plays in creating new dynamics to business operations and forcing business model changes. Adoption of digital technology has caused process disruptions in a number of industries and led to new business models (e.g., Über, AirBnb) and new products. In addition to covering some of the more popular and well known examples, this book targets not so obvious disruptions in the education sector and in services and changing business models. Phantom Ex Machina: Digital Disruption's Role in Business Model Transformation is divided into six parts. The book begins with an introduction to digital disruption and why it matters. The next part of the book focuses on business strategy which includes case studies on the impact of social media and how digital disruption changes pricing strategies and price models. For part three, the authors observe technology's role in digital disruptions. Chapters cover how 3D printing is challenging existing business models and how the automotive industry is innovating with new perspectives. Part four covers higher education, recognizing digital disruption's transformation in graduate management education. Part five centers upon the service industry with a look at virtual teams and the emergence of virtual think tanks. Finally the book concludes with a look to the future, embracing disruptions. 
505 0 |a Preface; Editor Bios; Editorial Board ; Acknowledgements; Contents; About the Authors; Part I: Introduction; Chapter 1: Making Sense of€Digital Disruption Using a€Conceptual Two-Order Model; 1.1 Introduction; 1.2 The Nature of€the€Firm; 1.3 Disrupted Industries; 1.4 Barriers to€Entry and€Exit; 1.4.1 Structural Barriers; 1.4.2 Customer-Centred Barriers; 1.4.3 Soft Barriers; 1.5 Business Models, Strategies and€Operations; 1.6 Digital Disruption Conceptual Framework; 1.6.1 First- and€Second-Order Disruptions; 1.6.2 Disruption Assessment; 1.7 Conclusion; References; Part II: Business Strategy 
505 8 |a Chapter 2: Whole Enterprise Social Media for€Business Performance2.1 Introduction; 2.2 Whole Enterprise Social Media; 2.3 The Social Media for€Business Performance Programme and€Archive; 2.4 Employee Involvement; 2.4.1 Social Media Application; 2.4.2 Examples from€the€Archive; 2.5 Customer Engagement; 2.5.1 Social Media Application; 2.5.2 Examples from€the€Archive; 2.6 Product Development and€Design; 2.6.1 Social Media Application; 2.6.2 Examples from€the€Archive; 2.7 Supply Chain Management; 2.7.1 Social Media Application; 2.7.2 Examples from€the€Archive 
505 8 |a 2.8 Metrics for€Enterprise-Wide Social Media2.8.1 Social Media Application; 2.8.2 Examples from€the€Archive; 2.9 Strategy Formulation and€Integration; 2.10 Conclusion; References; Chapter 3: Cultural Communication Patterns: A€Way How Management and€Engineering Can Improve Their Mutual Understanding; 3.1 The Problem: The€Disruption of€Communication; 3.2 The Complexity of€Communication and€Cognition; 3.2.1 Embodiment; 3.2.2 Communication as€a€Process; 3.2.3 Motives and€Motivation; 3.3 Patterns for€Better Shared Representation; 3.3.1 Design Patterns and€Pattern Languages 
505 8 |a 3.3.2 Cultural Communication in€Patterns3.3.3 Motives in€Cultural Patterns; 3.4 Conclusion; References; Chapter 4: Technology and€Disruption: How the€New Customer Relationship Influences the€Corporate Strategy; 4.1 Disruptive Technology and€Its Challenges for€CRM; 4.2 Data in€a€Digital World; 4.3 Information Flow Triggered by the€Company; 4.3.1 Using Data to€Improve the€Customer Experience; 4.3.2 Customer Feedback as€a€Learning System; 4.3.3 New and€Modified Products to€Meet Customer Requirements; 4.3.4 Differentiated Customer Management to€Increase the€Customer Retention Rate 
505 8 |a 4.4 Customer Centricity as€Key Element of€the€Digital Business ModelReferences; Chapter 5: Platform Business Models and€Internet of€Things as€Complementary Concepts for€Digital Disruption; 5.1 Times of€Digital Disruption; 5.2 Platform Concepts; 5.2.1 Markets, Integrated Firms, Intermediaries, and€Platforms; 5.2.2 An Overall Perspective on€Platforms; 5.2.3 An Individual Perspective on€Platforms; 5.3 The Internet, the€Internet of€Things, and€"Industry 4.0"; 5.3.1 Similarities and€Differences of€Internet of€Things and€"Industry 4.0"; 5.3.2 Application of€Internet of€Things and€Industry 4.0. 
590 |a SpringerLink  |b Springer Complete eBooks 
650 0 |a Information technology  |x Economic aspects. 
650 0 |a Technological innovations  |x Economic aspects. 
650 0 |a Success in business. 
655 7 |a elektronické knihy  |7 fd186907  |2 czenas 
655 9 |a electronic books  |2 eczenas 
700 1 |a Khare, Anshuman,  |e editor. 
700 1 |a Stewart, Brian,  |e editor. 
700 1 |a Schatz, Rod,  |e editor. 
776 0 8 |i Print version:  |a Khare, Anshuman.  |t Phantom Ex Machina : Digital Disruption's Role in Business Model Transformation.  |d Cham : Springer International Publishing, ©2016  |z 9783319444673  |w (OCoLC)953598067 
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992 |c NTK-SpringerBM 
999 |c 97869  |d 97869 
993 |x NEPOSILAT  |y EIZ