Customer relationship management : concept, strategy, and tools

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Bibliographic Details
Main Authors: Kumar, V., 1957- (Author), Reinartz, Werner J., 1963- (Author)
Format: Book
Language: English
Published: Berlin : Springer, [2018]
Edition: Third edition
Series: Springer texts in business and economics
Subjects:
ISBN: 9783662553800
Physical Description: xxv, 411 stran : ilustrace ; 26 cm

Cover

Table of contents

Status Description Location Call Number
Status
In house loan
Description

Location
Study room - 3rd floor Call Number 005/KUMAR,V.

Status Description Location Call Number
In house loan Study room - 3rd floor 005/KUMAR,V.