This is service design methods : a companion to This is service design doing : expanded service design thinking methods for real projects

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Bibliographic Details
Main Authors	Stickdorn, Marc, 1980- (Author), Lawrence, Adam (Author), Hormess, Markus (Author), Schneider, Jakob (Author)
Format	Book
Language	English
Published	Sebastopol, CA : O'Reilly, 2018
Subjects	řízení vztahů se zákazníky marketing služby doprovodné služby týmová práce tvůrčí myšlení design customer relationship management service industries customer services team work creative thinking příručky handbooks and manuals
ISBN	9781492039594
Physical Description	233 stran : barevné ilustrace ; 19 cm

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Status	More Information	Location	Call Number
Status In house loan	More Information	Location Study room - 3rd floor	Call Number 339.138/STICKDORN,M.