Measurement madness : recognizing and avoiding the pitfalls of performance measurement

"The ultimate guide to performance management and how to avoid the often bizarre unintended consequences of KPIsThe results of well-intended performance measurement are sometimes bizarre and bewildering. World leaders in business performance, the authors of Measurement Madness have amassed a we...

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Bibliographic Details
Main Authors Gray, Dina, 1963- (Author), Micheli, Pietro, 1978- (Author), Pavlov, Andrey, 1981- (Author)
Format Book
LanguageEnglish
Published Chichester : Wiley, 2015
Subjects
ISBN9781119970705
978-1-118-46451-9
978-1-119-96051-5
Physical Descriptionxiii, 223 stran : ilustrace ; 24 cm

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Holdings details from Knihovna UTB
Status Long term loan Due: 21.12.2028 More Information Location FaME Call Number 005/GRAY,D.