Service design : from insight to implementation

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Bibliographic Details
Main Authors	Polaine, Andrew (Author), Løvlie, Lavrans, 1969- (Author), Reason, Ben (Author)
Format	Book
Language	English
Published	Brooklyn, New York : Rosenfeld Media, [2013]
Subjects	služby doprovodné služby řízení vztahů se zákazníky design management service industries customer services customer relationship management příručky případové studie handbooks and manuals case studies
ISBN	9781933820330
Physical Description	xiv, 202 stran : ilustrace ; 23 cm

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Status In house loan	More Information	Location Study room - 3rd floor	Call Number 005/POLAINE,A.
Status Long term loan – Due: 21.12.2028	More Information	Location FMC	Call Number 005/POLAINE,A.