How mediation works : theory, research, and practice

• Other Authors: Goldberg, Stephen B. (Editor), Brett, Jeanne M. (Editor), Blohorn-Brenneur, Beatrice (Editor), Rogers, Nancy H. (Editor)
• Format: Electronic eBook
• Language: English
• Published: Bingley : Emerald Publishing Limited, 2017.
• Subjects: management konfliktů; mediace; conflict management; mediation; sborníky; elektronické knihy; papers of several authors; electronic books
• ISBN: 9781787142220
• Physical Description: 1 online zdroj (120 stran)

From the leading authors in mediation and dispute resolution comes this new psychology-based work on the nuts and bolts of mediation. Using the behavioral theories of interests, rights, and power, Goldberg, Brett, and Brenneur explain what mediators do, what makes for a successful mediator, and how...