Customer relationship management : concept, strategy, and tools
Saved in:
| Main Authors | , |
|---|---|
| Format | Book |
| Language | English |
| Published |
Heidelberg ; New York ; Dordrecht ; London :
Springer,
[2012]
|
| Edition | Second edition |
| Series | Springer texts in business and economics
|
| Subjects | |
| ISBN | 9783642201301 |
| ISSN | 2192-4333 |
| Physical Description | xxxiii, 378 stran : ilustrace ; 26 cm |
Cover
Glossary of Terms
You have to be logged in to reserve borrowed books or request items from the archive.
| Status | More Information | Location | Call Number | |
|---|---|---|---|---|
| Status In house loan | More Information | Location Study room UH | Call Number 005/KUMAR,V. |