The new gold standard : 5 leadership principles for creating a legendary customer experience courtesy of the Ritz-Carlton Hotel Company

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Bibliographic Details
Main Author: Michelli, Joseph A., 1960- (Author)
Format: Book
Language: English
Published: New York : McGraw-Hill, [2008]
Subjects:
Ritz-Carlton Hotels
management
řídící práce
úspěch v podnikání
hotely
služby
management jakosti
kultura organizace
leadership
success in business
hotels
service industries
quality control
corporate culture
populárně-naučné publikace
popular works
ISBN: 0071548335
978-0-07-154833-5 0-07-154833-5
Physical Description: xvi, 284 stran : ilustrace ; 23 cm

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ikona NpovdaGlossary of Terms
Status Description Location Call Number
Status
30 days – Due : 03.05.2024  Recall This 		Description

Location
 Open access collection Call Number 005/MICHELLI,J.A.
Status
In house loan 		Description

Location
 Study room - 3rd floor Call Number 005/MICHELLI,J.A.

Status Description Location Call Number
30 days - Due : 03.05.2024  Recall This Open access collection 005/MICHELLI,J.A.
In house loan Study room - 3rd floor 005/MICHELLI,J.A.

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