Management kvality služeb v cestovním ruchu : jak zvýšit kvalitu služeb a spokojenost zákazníků

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Bibliographic Details
Main Authors: Vajčnerová, Ida, 1967- (Author), Ryglová, Kateřina (Author)
Format: Book
Language: Czech
Published: Praha : Grada, 2017
Edition: První vydání
Series: Manažer
Subjects:
služby cestovního ruchu
management jakosti
tourism services
quality control
kolektivní monografie
collective monographs
ISBN: 9788024750217
Physical Description: 186 stran : ilustrace ; 24 cm

Cover

Table of contents

ikona NpovdaGlossary of Terms
Status Description Location Call Number
Status
Long term loan – Due : 31.12.2028 		Description

Location
 FaME Call Number 338/VAJČNEROVÁ,I.
Status
30 days 		Description

Location
 Open access collection Call Number 338/VAJČNEROVÁ,I.
Status
30 days 		Description

Location
 Open access collection Call Number 338/VAJČNEROVÁ,I.
Status
In house loan 		Description

Location
 Study room - 3rd floor Call Number 338/VAJČNEROVÁ,I.

Status Description Location Call Number
Long term loan - Due : 31.12.2028 FaME 338/VAJČNEROVÁ,I.
30 days Open access collection 338/VAJČNEROVÁ,I.
30 days Open access collection 338/VAJČNEROVÁ,I.
In house loan Study room - 3rd floor 338/VAJČNEROVÁ,I.

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