Social network analysis in telecommunications

"A timely look at effective use of social network analysis within the telecommunications industry to boost customer relationships The key to any successful company is the relationship that it builds with its customers. This book shows how social network analysis, analytics, and marketing knowle...

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Bibliographic Details
Main Author Reis Pinheiro, Carlos Andre, 1940- (Author)
Format Book
LanguageEnglish
Published Hoboken : Wiley, [2011]
SeriesWiley and SAS business series
Subjects
ISBN9780470647547
Physical Descriptionxx, 284 stran : ilustrace, mapy ; 24 cm

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Holdings details from Knihovna UTB
Status Long term loan Due: 01.09.2027 More Information Location FaME Call Number 316.4/.7/REIS PINHERIO,C.A.