The CRM handbook : a business guide to customer relationship management

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Bibliographic Details
Main Author Dyché, Jill, 1962- (Author)
Format Book
LanguageEnglish
Published Boston : Addison-Wesley, [2002]
SeriesAddison-Wesley information technology series
Subjects
ISBN0201730626 978-0-201-73062-6 978-0-201-73062-3
Physical Descriptionxxiv, 307 stran : ilustrace ; 24 cm

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Status More Information Location Call Number
Holdings details from Knihovna UTB
Status 30 days More Information Location Open access collection Call Number 005/DYCHÉ,J.
Status Long term loan Due: 21.12.2028 More Information Location FaME Call Number 005/DYCHÉ,J.