Holdings: Customer service :

Customer service : career success through customer loyalty

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Bibliographic Details
Main Author:	Timm, Paul R., 1943- (Author)
Format:	Book
Language:	English
Published:	Boston : Pearson, [2014]
Edition:	Sixth edition
Subjects:	řízení vztahů se zákazníky spotřebitelé spotřebitelské chování doprovodné služby úspěch v podnikání customer relationship management consumers consumer behavior customer services success in business příručky handbooks, manuals, etc
ISBN:	9780133056259 0-13-305625-2
Physical Description:	x, 230 stran : ilustrace ; 26 cm

Cover

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Table of contents

Glossary of Terms

Status	Description	Location	Call Number
Status In house loan	Description Location	Study room - 3rd floor	Call Number	005/TIMM,P.R.

Status	Description	Location	Call Number
In house loan		Study room - 3rd floor	005/TIMM,P.R.