Likeable business : why today's consumers demand more and how leaders can deliver

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Bibliographic Details
Main Authors	Kerpen, Dave (Author), Braun, Theresa (Author), Pritchard, Valerie (Author)
Format	Book
Language	English
Published	New York : McGraw-Hill, c2013
Subjects	management > sociální aspekty řízení vztahů se zákazníky společenská odpovědnost firem management > social aspects customer relationship management corporate social responsibility příručky handbooks, manuals, etc
ISBN	9780071800471 0-07-180047-6 978-0-07-181373-0 0-07-181373-X
Physical Description	xiv, 220 s. : il. ; 23 cm

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Status	More Information	Location	Call Number
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Status 30 days	More Information	Location Open access collection	Call Number 005/KERPEN,D.