Service operations management : the total experience

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Bibliographic Details
Main Author: Parker, David W., 1952- (Author)
Format: Book
Language: English
Published: Cheltenham, UK ; Northampton, MA : Edward Elgar, c2012
Subjects:
ISBN: 9781781006221
Physical Description: xix, 557 s. : il. ; 25 cm

Cover

Table of contents

Status Description Location Call Number
Status
In house loan
Description

Location
Study room - 3rd floor Call Number 005/PARKER,D.W.

Status Description Location Call Number
In house loan Study room - 3rd floor 005/PARKER,D.W.