Vítězný tah : jak dosáhnout prvotřídní úrovně služeb zákazníkům

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Bibliographic Details
Main Author: Cram, Tony (Author)
Format: Book
Language: Czech
Published: Praha : Management Press, 2012
Edition: Vyd. 1.
Subjects:
řízení vztahů se zákazníky
spotřebitelské chování
customer relationship management
consumer behavior
příručky
handbooks, manuals, etc
ISBN: 9788072612468
Physical Description: 227 s. : il. ; 24 cm

Cover

Table of contents

ikona NpovdaGlossary of Terms
Status Description Location Call Number
Status
In house loan 		Description

Location
 Study room UH Call Number 005/CRAM,T.
Status
30 days - deposit  Place a Hold 		Description

Location
 Depository Call Number 005/CRAM,T.
Status
30 days 		Description

Location
 Open access collection Call Number 005/CRAM,T.
Status
30 days 		Description

Location
 Open access collection Call Number 005/CRAM,T.
Status
In house loan 		Description

Location
 Study room - 3rd floor Call Number 005/CRAM,T.

Status Description Location Call Number
In house loan Study room UH 005/CRAM,T.
30 days - deposit  Place a Hold Depository 005/CRAM,T.
30 days Open access collection 005/CRAM,T.
30 days Open access collection 005/CRAM,T.
In house loan Study room - 3rd floor 005/CRAM,T.

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