Business process management : practical guidelines to successful implementations

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Bibliographic Details
Main Authors Jeston, John (Author), Nelis, Johan (Author)
Format Book
LanguageEnglish
Published Oxford : London ; New York : Elsevier Butterworth-Heinemann ; Routledge, 2008
Edition2nd ed.
Subjects
ISBN9780750686563 0-7506-8656-1
Physical Descriptionxxvii, 469 s. : il. ; 25 cm

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