From customer retention to a holistic stakeholder management system : living a vision

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Bibliographic Details
Main Authors: Huber, Margit (Author), O'Gorman, Susanne (Author)
Format: Book
Language: English
Published: Berlin ; Heidelberg : Springer, 2008
Subjects:
stakeholders
řízení vztahů se zákazníky
customer relationship management
kolektivní monografie
collective monographs
ISBN: 9783540774297
Physical Description: xvii, 203 s. : il., grafy, portréty ; 24 cm

Cover

Table of contents

ikona NpovdaGlossary of Terms
Status Description Location Call Number
Status
Discarded 		Description

Location
 FaME Call Number 005/FROM
Status
In house loan 		Description

Location
 Study room - 3rd floor Call Number 005/FROM

Status Description Location Call Number
Discarded FaME 005/FROM
In house loan Study room - 3rd floor 005/FROM

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