The service industry IDEA book : employee involvement in retail and office improvement

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Bibliographic Details
Corporate Author: Japan Human Relations Association (Editor)
Format: Book
Language: English
Published: Cambridge, MA : Productivity Press, 1990
Subjects:
participativní management
management změny
organizační změna
kaizen
prodej
služby
administrativa
participative management
management of change
organizational change
selling
service industries
office management
příručky
handbooks, manuals, etc
ISBN: 0915299658
Physical Description: xxi, 273 s. : il. ; 29 cm

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