Design for Services

• Main Authors: Meroni, Anna, (Author), Sangiorgi, Daniela, (Author)
• Format: eBook
• Language: English
• Published: Abingdon : Routledge, 2016.
• Subjects: Design > Social aspects; Service industries
• ISBN: 9781315576657; 9780566089206
• Physical Description: 1 online resource (298 pages)

In Design for Services, Anna Meroni and Daniela Sangiorgi articulate what design is doing, and can do for services, and how this connects to existing fields of knowledge and practice. Designers previously saw their task as the conceptualisation, development and production of tangible objects. In the...