The conflict resolution toolbox : models and maps for analyzing, diagnosing, and resolving conflict

• Main Author: Furlong, Gary T., (Author)
• Format: eBook
• Language: English
• Published: Hoboken, New Jersey : John Wiley & Sons, Inc., [2020]
• Edition: Second edition.
• Subjects: management konfliktů; mediace; conflict management; mediation; elektronické knihy; příručky; electronic books; handbooks and manuals
• ISBN: 9781119717607; 9781119717614; 9781119717584
• Physical Description: 1 online zdroj (xviii, 238 stran) : ilustrace

"Since the first edition of this book was published in 2005, technological and scholarly advances have made significant contributions to our understanding of how we communicate and engage with each other. This Second Edition recognizes the important research done over the last 15 years in the f...