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Lawrence, Adam
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This is service design methods : a companion to This is service design doing : expanded service design thinking methods for real projects
by
Stickdorn, Marc, 1980-
,
Lawrence, Adam
,
Hormess, Markus
,
Schneider, Jakob
Year of Publication
2018
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This is service design doing : applying service design thinking in the real world : a practitioner's handbook
by
Stickdorn, Marc, 1980-
,
Lawrence, Adam
,
Hormess, Markus
,
Schneider, Jakob
Year of Publication
2018
Call Number
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Related Subjects
creative thinking
customer relationship management
customer services
design
doprovodné služby
marketing
service industries
služby
tvůrčí myšlení
řízení vztahů se zákazníky
team work
týmová práce
