Heuristic-based user interface evaluation of the mobile centralized doctor appointment system : a case study

Evaluates the interface of the mobile Centralized Doctor Appointment System (CDAS), the largest mobile e-government health application developed in Turkey to allow citizens to make medical appointments at public hospitals. Source: National Library of New Zealand Te Puna Matauranga o Aotearoa, licens...

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Bibliographic Details
Published inElectronic library Vol. 37; no. 1; pp. 81 - 94
Main Author Inal, Yavuz
Format Journal Article
LanguageEnglish
Published Oxford Emerald Group Publishing Limited 01.01.2019
Subjects
Art Therapy
Case reports
Data processing
Developing countries
Electronic government
Evaluation
Government services
Health
Heuristic
Heuristic methods
Hospitals
Information systems
Internet in public administration
LDCs
Medical appointments and schedules
Mobile apps
Personal health
Physicians
Portable computers
Usability
User interface
User interfaces (Computer systems)
User satisfaction
Turkey
Online AccessGet full text
ISSN0264-0473
1758-616X
1758-616X
DOI10.1108/EL-06-2018-0114

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Summary:Evaluates the interface of the mobile Centralized Doctor Appointment System (CDAS), the largest mobile e-government health application developed in Turkey to allow citizens to make medical appointments at public hospitals. Source: National Library of New Zealand Te Puna Matauranga o Aotearoa, licensed by the Department of Internal Affairs for re-use under the Creative Commons Attribution 3.0 New Zealand Licence.
Bibliography:Includes links to related electronic resources
Includes graphs, illustrations, references, tables
ObjectType-Case Study-2
SourceType-Scholarly Journals-1
content type line 14
ObjectType-Feature-4
ObjectType-Report-1
ObjectType-Article-3
ISSN:0264-0473
1758-616X
1758-616X
DOI:10.1108/EL-06-2018-0114