Information Literacy in the Workplace:A Cross-cultural Perspective

• Published in: Tʻu shu kuan hsüeh yü tzŭ hsün kʻo hsüeh Vol. 38; no. 1; pp. 084 - 104
• Main Author: Wu, Yuhfen Diana
• Format: Journal Article
• Language: Chinese; English
• Published: 台灣 國立臺灣師範大學 01.04.2012; National Taiwan Normal University, Graduate Institute of Library & Information Studies
• Subjects: Academic Librarian; California; Cross-cultural Study; Cultural aspects; Economic Values; Employees; Globalization; Information Literacy; International comparisons; Librarians; Research methodology; Studies; Subject Librarian; Taiwan; Workplace Expectations; 全球化; 學科館員; 學術圖書館員; 經濟價值; 職場期望; 資訊素養; 跨文化研究
• ISSN: 0363-3640; 2224-1574

This cross-cultural study has two main purposes: to investigate how information literacy is perceived in the workplace and to discover how employees obtain information to carry out their jobs in an effective and timely fashion. This project applies a mix of research methods, including site visits, interviews, and a survey. More than 120 participants from forty companies were involved in this study. They were from a wide variety of industries in Taiwan and Silicon Valley, in Northern California, where many companies base offices or operations from around the world. Major obstacles in conducting cross-continent research are cost, time demands, scheduling, and adaptation to local culture. In this global economy, cross-cultural and cross-border research will help educators, such as librarians, understand the complexity of skills expected in the workplace. Much has been written on information literacy, yet very few can relate how information literacy is applied in the workplace. This primary study sheds some light to help academic librarians reposition themselves as researchers-educators integral to student success.
本論文為一跨文化性的研究，具有兩個主要 目的：一是探討在職場中對於資訊素養的認 知；二是探討員工如何及時有效的獲取和應用 資訊來執行自己的任務。本研究採用混合式研 究方法，包括實地考察、訪談和問卷調查。研 究對象來自北加州矽谷和臺灣 40 家企業的 120 多名員工，他們分別從事不同行業。其中 許多世界級的跨國企業選擇矽谷或臺灣作為 公司總部或世界營運樞紐。進行跨洲研究的主 要阻礙包括經費、時間、行程安排與適應當地 的文化。跨文化和跨國界的研究將有助於教育 工作者，如圖書館員，了解職場上所需技能的 複雜性。目前已出版許多關於資訊素養的文 獻，僅少涉及職場上資訊素養的應用。由於學術圖書館員在學生的學習過程中扮演不可或 缺的角色，此初步研究，可幫助學術圖書館員 重新為自己定位