Factors Influencing Trust in Artificial Intelligence Interventions in Healthcare: A Rapid Review

Artificial Intelligence (AI) has the potential to shape the delivery of healthcare and address the quintuple aims of healthcare: improving population health outcomes, lowering costs, improving healthcare provider and patient experiences and advancing health equity. Patients’ and providers’ trust in...

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Bibliographic Details
Published inProceedings of the International Symposium of Human Factors and Ergonomics in Healthcare Vol. 14; no. 1; pp. 44 - 48
Main Authors Murray, LaShawn, Montague, Enid
Format Journal Article
LanguageEnglish
Published Los Angeles, CA SAGE Publications 01.09.2025
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ISSN2327-8595
2327-8595
DOI10.1177/2327857925141010

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Summary:Artificial Intelligence (AI) has the potential to shape the delivery of healthcare and address the quintuple aims of healthcare: improving population health outcomes, lowering costs, improving healthcare provider and patient experiences and advancing health equity. Patients’ and providers’ trust in AI and the trustworthiness of these systems are important factors in the adoption and integration of AI in healthcare. This paper presents an overview of determinants of trust and trustworthiness of AI applications within a healthcare context, based on preliminary themes emerging from a rapid review of 105 studies. These findings can inform appropriate and effective design, development, implementation and integration of AI in healthcare.
ISSN:2327-8595
2327-8595
DOI:10.1177/2327857925141010