Measuring digitalization: Key metrics

The article covers an analysis of metrics used to measure digitalization activities. Five main levels are analyzed - moving from the metrics of the digital economy to society, industry, enterprise, and clients. The study is based on leading public and commercial metrics used for the evaluation of th...

Full description

Saved in:
Bibliographic Details
Published inFoundations of management Vol. 9; no. 1; pp. 123 - 138
Main Author Kotarba, Marcin
Format Journal Article
LanguageEnglish
Published Warsaw De Gruyter 01.02.2017
De Gruyter Open
De Gruyter Poland
Sciendo
Subjects
benchmarking
Business metrics
Business models
Capital costs
Consumer protection
digital client
Digital economy
digital enterprise
digital industry
digital investment
digital key performance indicators (KPI)
digital metrics
digital society
Digital technology
digitalization
Digitization
Economic growth
Economic theory
Electronic commerce
Human capital
Internet access
Investments
Macroeconomics
Management
Measurement
Performance indicators
Profits
R&D
Research & development
Society
Trade
Online AccessGet full text
ISSN2300-5661
2080-7279
2300-5661
DOI10.1515/fman-2017-0010

Cover

More Information
Summary:The article covers an analysis of metrics used to measure digitalization activities. Five main levels are analyzed - moving from the metrics of the digital economy to society, industry, enterprise, and clients. The study is based on leading public and commercial metrics used for the evaluation of the digital progress. The similarities and differences between key performance indicators on each level are discussed, forming a set of conclusions on the scope and maturity of various measurement systems and potential improvement options.
Bibliography:ObjectType-Article-1
SourceType-Scholarly Journals-1
ObjectType-Feature-2
content type line 14
ISSN:2300-5661
2080-7279
2300-5661
DOI:10.1515/fman-2017-0010