Just more of the same, or different? An integrative theoretical framework for the study of cumulative interruptions at work

• Published in: European journal of work and organizational psychology Vol. 24; no. 2; pp. 308 - 323
• Main Authors: Baethge, Anja, Rigotti, Thomas, Roe, Robert A.
• Format: Journal Article
• Language: English
• Published: Hove Routledge 04.03.2015; Psychology Press
• Subjects: Cumulative work interruptions; Effort; Loss of resources; Mental process; Occupational health; Organizational behavior; Strain; Studies
• ISSN: 1359-432X; 1464-0643
• DOI: 10.1080/1359432X.2014.897943

We propose a theoretical framework that explores the accumulation of work interruptions and their effects. Most research studies have dealt with interruptions as isolated phenomena, ignoring the simultaneous or sequential occurrence of interruptions common in everyday life. We fill this gap and provide insight into the process of the accumulation of interruptions by mapping deep-level regulation onto an observable sequence of actions. Furthermore, we explain how cumulative interruptions can lead to qualitatively different effects because of the interaction and joint development of isolated effects, identifying some mediating and moderating factors. In doing so, we disclose the relationships between the effects of single interruptions found in laboratory studies and the impacts on health and well-being of multiple interruptions found in applied research.