Use of Generative Artificial Intelligence tools in higher education environments

• Published in: Multidisciplinary journal for education, social and technological sciences Vol. 12; no. 1; pp. 156 - 175
• Main Authors: Seco, Diego, Grösser, Stefan, Pedrosa, A. M.
• Format: Journal Article
• Language: English
• Published: Universitat Politècnica de València 01.04.2025
• Subjects: ai in higher education; chatgpt; generative ai; roles of ai
• ISSN: 2341-2593; 2341-2593
• DOI: 10.4995/muse.2025.23623

With the emergence of the fourth technological revolution, smart devices and generative AI have become central to innovation. Universities are not exempt from this shift, as stakeholders urge them to stay up to date with these advancements. This paper examines the current use of generative AI in higher education and gathers stakeholder perspectives, including their expectations, concerns, and aspirations, illustrating its applications with examples and highlighting the benefits for both students and lecturers. Additionally, the study examines the roles that the AI can assume in university courses. Finally, it outlines potential future directions for the development and integration of this technology considering an appropriate balance between the risks and benefits of this new tools. The research began with a literature review to examine existing approaches to generative AI in education and to establish a solid knowledge base. The study concludes that while AI is already present in universities, its primary use remains limited. Within academic programs, lecturers strive to adapt rapidly to the integration of AI while upholding teaching quality. At the same time, students increasingly perceive AI as a valuable resource for personalized learning. However, despite its potential benefits, ethical concerns surrounding its use remain a major issue among stakeholders.