Enhancing usability in CITIDEL multimodal, multilingual, and interactive visualization interfaces

• Published in: Proceedings of the 4th ACM/IEEE-CS Joint Conference on Digital Libraries pp. 315 - 324
• Main Authors: Perugini, Saverio, McDevitt, Kathleen, Richardson, Ryan, Pérez-Quiñones, Manuel A., Shen, Rao, Ramakrishnan, Naren, Williams, Chris, Fox, Edward A.
• Format: Conference Proceeding
• Language: English
• Published: New York, NY, USA ACM 07.06.2004; IEEE; ACM Press
• Series: ACM Conferences
• Subjects: Applied computing > Document management and text processing > Document preparation > Multi > mixed media creation; Applied sciences; Computer science; Computer science; control theory; systems; Exact sciences and technology; Graphical user interfaces; Human-centered computing > Human computer interaction (HCI) > Interaction paradigms > Graphical user interfaces; Human-centered computing > Human computer interaction (HCI) > Interaction paradigms > Hypertext > hypermedia; Human-centered computing > Human computer interaction (HCI) > Interaction paradigms > Natural language interfaces; Human-centered computing > Interaction design > Interaction design process and methods > User centered design; Information systems. Data bases; Information technology; Memory organisation. Data processing; Natural languages; Protocols; Software; Software libraries; Usability; User centered design; User interfaces; Visualization; out-of-turn interaction; interfaces; interactive visualization; community translation; Multilingualism; Exploratory analysis; User interface; Customization; User assistance; Information access; Multimodal interface; Metric; Electronic library; Usability; Interactive system
• ISBN: 1581138326; 9781581138320
• DOI: 10.1145/996350.996424

We describe four usability-enhancing interfaces to CITIDEL aimed at improving the user experience and supporting personalized information access by targeted communities. These comprise: a multimodal interaction facility with capability for out-of-turn input, interactive visualizations for exploratory analysis, a translation center exposing multilingual interfaces, as well as traditional usability enhancements. Pilot studies demonstrate the resulting improvements in quality, as measured across a number of metrics.