The Impacts of Service Quality towards Customer Satisfaction, Revisit Intention and e-WOM in Restaurants: A DINESERV Model Application

• Main Author: Adane, Daniel Temesgen (Dissertant)
• Other Authors: Javed, Mohsin (Thesis advisor)
• Format: Manuscript Book
• Language: English
• Published: 2025
• Subjects: DINESERV; Service Quality; Customer Satisfaction; Revisit Intention; Electronic Word of Mouth; Czech Republic; Restaurants; PLS-SEM; diplomová práce
• Physical Description: 80 s.
• Item Description: Studijní obor: -; Ústav: Ústav podnikové ekonomiky; Univerzita Tomáše Bati ve Zlíně. Fakulta managementu a ekonomiky; Tomas Bata University in Zlín. Faculty of Management and Economics
• Access: Bez omezení