Objektová analýza portálu ServiceDesk

• Main Author: Reich, Pavel (Dissertant)
• Other Authors: Šilhavý, Radek (Thesis advisor)
• Format: Manuscript
• Language: Czech
• Published: 2015
• Subjects: ServiceDesk; ITIL; Správa služeb; UML; objektová analýza; IT Service Management; Object Oriented Analysis; diplomová práce
• Physical Description: 72 s.