Complex service delivery processes : strategy to operations

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Bibliographic Details
Main Author Harvey, Jean, 1950- (Author)
Format Electronic eBook
LanguageEnglish
Published Milwaukee, Wisconsin : ASQ Quality Press, 2010.
EditionSecond edition.
Subjects
Service industries > Management.
Organizational effectiveness.
Industrial efficiency.
Business planning.
elektronické knihy
electronic books
Online AccessFull text
ISBN9780873898003
0873898001
9781621983101
1621983102
Physical Description1 online resource (464 pages) : illustrations

Cover

More Information
Bibliography:Includes bibliographical references and index.
ISBN:9780873898003
0873898001
9781621983101
1621983102
Access:Plný text je dostupný pouze z IP adres počítačů Univerzity Tomáše Bati ve Zlíně nebo vzdáleným přístupem pro zaměstnance a studenty
Physical Description:1 online resource (464 pages) : illustrations

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