The Human Touch : Personal skills for professional success.

• Main Author: Thomas, Philippa.
• Other Authors: Paul, Debra., Cadle, James.
• Format: eBook
• Language: English
• Published: Swindon : BCS Learning & Development Ltd., 2012.
• Subjects: Interpersonal relations.; Success in business.; elektronické knihy; electronic books
• ISBN: 9781780171371; 1780171374; 9781780171395; 1780171390; 9781628702552; 1628702559; 9781780171388; 1780171382; 1906124914; 9781906124915
• Physical Description: 1 online resource (256 pages)

Strong interpersonal skills are a fundamental requirement in all work environments. This book provides expert guidance for IT and other professionals on key skills including: building rapport; team working; leadership; negotiation; written communication; managing conflict; presentation skills; coach...